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| 1. | SupportMonkey 2002 v1.0  (nitrotech.co.uk) | ||
| SupportMonkey is a perfect addition to any IT dept or HelpDesk software library. It allows you to email a custom built 'Monkey' to a client which will gather all necessary information and return them to you via email in either XML or Texto… | |||
| Updated: Feb 5, 2007 | Rating: 0 | Size: 358 kb | Shareware Go to category: Utilities Similar software |
| 2. | Network Auditor 3.0.11.5 (microforge.net) | ||
| Network Auditor allows you to scan the machines on your network, to determine what hardware and software is installed on these machines, and then to add these machines to a database. This database constitutes your Network Inventory. Network Auditor can also compare the hardware and software that it finds… | |||
| Updated: Feb 5, 2007 | Rating: 0 | Author: Microforge.net LLC | Size: 148 kb | Shareware Go to category: Utilities > Network Utility Similar software |
| 3. | Netman Enterprise Trial 3.5 (net-man.us) | ||
| plugins (like Smart tracker) to provide a better way of managing helpdesk requests. Netman is a must have tool for Network and System administrators as well as people responsible for implementing Software Asset Management in the organization. Netman comes in five editions, tailored to the needs… | |||
| Updated: Feb 5, 2007 | Rating: 0 | Author: Devanathan Raghavan | Size: 5962 kb | Shareware Go to category: Business Similar software |
| 4. | Netman Enterprise Trial 3.5 (net-man.us) | ||
| plugins (like Smart tracker) to provide a better way of managing helpdesk requests. Netman is a must have tool for Network and System administrators as well as people responsible for implementing Software Asset Management in the organization. Netman comes in five editions, tailored to the needs… | |||
| Updated: Feb 5, 2007 | Rating: 0 | Author: Devanathan Raghavan | Size: 5962 kb | Shareware Go to category: Business Similar software |
| 5. | ATAF-Support 1.5 (ataf.biz) | ||
| form The ATAF-Support application automatic notifies users and helpdesk by when changes are made or questions are updated. ATAF-support is parameter controlled so you can easy setup : Company Name The support Email address Program description Keywords List of programs Program versions… | |||
| Updated: Feb 5, 2007 | Rating: 0 | Author: Christian Rasmussen | Size: 49 kb | Freeware Go to category: Business > Database Management Similar software |
| 6. | Active Web Helpdesk 2 (activewebsoftwares.com) | ||
| Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized. The source code with Access or MS SQL database is available. Features Requireso… | |||
| Updated: Feb 5, 2007 | Rating: 0 | Author: Alvin Lu | Size: 520 kb | Demo Go to category: Internet Similar software |
| 7. | JumpBox for the SugarCRM CRM System 1.0.2 (jumpbox.com) | ||
| SugarCRM is the market-leading, commercial open source customer relationship management (CRM) application. SugarCRM's open source architecture adapts to any business environment by offering a flexible, cost-effective alternative to proprietary apps. With SugarCRM, companies can more easily customize and… | |||
| Updated: Sep 29, 2007 | Rating: 0 | Author: Team JumpBox | Size: 142336 kb | Commercial Similar software |
| 8. | Razordesk Enterprise Edition 5U 3.2.00 (razordesk.com) | ||
| at demo.razordesk.com Razordesk is so much more than just another helpdesk. A web-based trouble ticketing system. Windows style user interface, contracts, notifications, reporting, jeopardy warning and much more. Includes 5 seats to support up to 5 concurent logins. Add more seats as and wheno… | |||
| Updated: Jul 2, 2008 | Rating: 0 | Author: Bluetang Development | Size: 67706 kb | Commercial Go to category: Business Similar software |
| 9. | ViArt Shop Free 2.8.0 (viart.com) | ||
| features such as a powerful content management system, a forum, helpdesk support system, integration with Froogle, and full built-in compatibility with many payment processing companies including PayPal, 2CO, WorldPay, LinkPoint, Protx and more. It also includes a full backoffice solution for managing order processing, featuring UPS, FedEx and USPS integration. The free version ofo… | |||
| Updated: Nov 17, 2006 | Rating: 0 | Author: ViArt Limited | Size: 3300 kb | Freeware Similar software |
| 10. | Desktop Pinger 1.1 (pjapplications.com) | ||
| (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a suitable folder and start using it right away. Tip. Copy Desktop Pinger to your memory… | |||
| Updated: Jul 23, 2008 | Rating: 0 | Author: Peter Johansson | Size: 266 kb | Freeware Go to category: Utilities > Network Utility Similar software |
| 11. | Easypass 2.0 (andresensoft.de) | ||
| Easypass 2.0 is a random password generator for all areas where passwords have to be set or changed (like hotlines, helpdesks and administrators). Features: Fast and easy to use. Generates three types of passwords. Speakable password: This passwords can be used and spoken much easier than normal… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Ulrik Andresen | Size: 2927 kb | Shareware Go to category: Utilities > Security Similar software |
| 12. | NetWrix Password Manager 3.1.018 (netwrix.com) | ||
| lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies in Active Directory environments and address their identity management challenges. Password management is the most common IT support issue bringing… | |||
| Updated: Jul 13, 2007 | Rating: 0 | Author: Vincent Kent | Size: 1146 kb | Commercial Go to category: Internet > Promotion Similar software |
| 13. | Polar Help Desk Free 4.1 (polarsoftware.com) | ||
| Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language… | |||
| Updated: Apr 11, 2007 | Rating: 0 | Author: Polar Polar | Size: 9722 kb | Freeware Go to category: Business > Office Similar software |
| 14. | Remote Helpdesk 7.7 (gidsoftware.com) | ||
| support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A small footprint exe only needs to be run on client computer. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, compression, 256 key AES encryption (Rijndael) of all traffic, fileo… | |||
| Updated: Jun 2, 2008 | Rating: 16 | Author: Glen Dean | Size: 2822 kb | Shareware Similar software |
| 15. | Intelligent Mailbook 3.1.5 (i-mailbook.info) | ||
| Intelligent Mailbook is a free, professional, project-based e-mail program for small business and home office use. It stores messages and message receipts in a new intuitive way, and uses an “Archive” for easy back-up and restore of messages. It has powerful automatic Tracking number (“support ticket”)… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Barry Matinus | Size: 4626 kb | Freeware Go to category: Internet > E-mail Similar software |
| 16. | ActiveXperts Network Monitor 5.4 (activexperts.com) | ||
| and devices. For years, System Administrators, Network Operators and Helpdesk employees have relied upon the power and flexibility and reliability of this Network Monitor tool. The product runs as a service on the Windows NT/2000/XP/2003 platform, and supports Windows, UNIX, LINUX and Novell… | |||
| Updated: Jul 20, 2004 | Rating: 71 | Author: Bart Jonkman | Size: 4599 kb | Shareware Go to category: Internet Similar software |
| 17. | Responsive Knowledgebase 1.01 (ResponsiveSoftware.com) | ||
| KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays theo… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Alan Macy | Size: 437 kb | Demo Similar software |
| 18. | ieSupportManager 1.50 (iecomputersystems.com) | ||
| is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows theo… | |||
| Updated: Sep 4, 2005 | Rating: 0 | Author: Stephen McNamee | Size: 14336 kb | Demo Similar software |
| 19. | ReadyDesk 4.0 (readydesk.com) | ||
| Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automated assignments and notifications, automated e-mail alerts, user customizable interfaces, customizable work flows, live support… | |||
| Updated: May 17, 2007 | Rating: 0 | Author: ReadyDesk Development | Size: 4724 kb | Demo Similar software |
| 20. | TekTracer 6 (scitrans.com) | ||
| overcomes limitations of other low-cost helpdesk and Inventory management applications. Its relational database features allow for detailed tracking of software licenses and equipment installation. TekTracer is supplied in versions for Access 97, 2000 and XP. The shareware version is fully usable. Provided by SciTrans - "Writing and Graphics for a complex world." TekTracer is ao… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: David Loeff | Size: 739 kb | Shareware Similar software |
| 21. | SupportWizard 6 (supportwizard.com) | ||
| The dynamic FAQ is free and SupportWizard also provides Helpdesk/Call tracking, Asset tracking, Sales Automation, Escalation, Workflow, and Email management within a 100% web interface. It can be purchased or hosted on our servers. A fully customized implementation and training takes just 3-4 days and the software comes with an unconditional money back satisfactiono… | |||
| Updated: Nov 25, 2004 | Rating: 0 | Author: Bridget Conrad | Size: 36000 kb | Shareware Go to category: Audio & Video Similar software |
| 22. | Super Suite 3.0.11.5 (microforge.net) | ||
| Super Suite is the comprehensive systems management solution for IT professionals. Super Suite is a set of three powerful tools that are designed to work together. Network Auditor gives you the power to audit the machines on your network, from your desk. Network Inventory Manager gives you control over your… | |||
| Updated: Jul 20, 2004 | Rating: 63 | Author: Microforge.net LLC | Size: 151 kb | Shareware Go to category: Business Similar software |
| 23. | cpTracker Professional 2.2.6 (berthume.com) | ||
| all files. Use to record all activities, phone calls, todos, etc. - HelpDesk: record and track contact related todos, support calls, etc. Use the following tools to access your data the way YOU need to: - Query/Search Wizard for building custom queries for powerful drilldown. - Report Wizard for… | |||
| Updated: Jan 20, 2006 | Rating: 0 | Author: Greg Berthume | Size: 10894 kb | Shareware Go to category: Business > Project management Similar software |
| 24. | Request Tracker 3.1 (cniche.com) | ||
| Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how… | |||
| Updated: Feb 18, 2005 | Rating: 0 | Author: Michael Wolter | Size: 4807 kb | Shareware Similar software |
| 25. | rapidHELP 2.1 (rapidhelp.net) | ||
| rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand inso… | |||
| Updated: Jul 20, 2004 | Rating: 16 | Author: rapidHELP Software Hermes & Nolden GbR | Size: 46080 kb | Demo Go to category: Business > Personal Info Managers Similar software |
| 26. | Outlook HelpDesk 7 (kalmstrom.nu) | ||
| Helpdesk helps your support team organize and efficiently work with support cases. Incoming problems and requests are gathered and organized in Outlook, and distributed among your support managers with ease. Outlook Helpdesk is based on Exchange public folders, which enables simple but efficient information sharing among multiple users. Support cases are stored ino… | |||
| Updated: Nov 25, 2004 | Rating: 0 | Author: Peter Kalmstrom | Size: 1057 kb | Shareware Go to category: Business Similar software |
| 27. | Network Inventory Manager 3.0.11.5 (microforge.net) | ||
| Network Inventory Manager is a tool that helps network administrators and help desk staff to more easily manage their networks. Network Inventory Manager 3.0 can store your inventory information in MSDE, MSSQL Server 7.0 and MS Access 2000 database formats. The program includes a highly customizable and help desk staff to more easily manage their networks, designed to track the equipment, servicing, software licencing and total cost of ownership of your computer network… | |||
| Updated: Jul 20, 2004 | Rating: 16 | Author: Microforge.net Limited | Size: 151 kb | Shareware Go to category: Business Similar software |
| 28. | Network Inventory Manager 3.0.11.5 (microforge.net) | ||
| Network Inventory Manager is a tool that helps network administrators and help desk staff to more easily manage their networks. Network Inventory Manager 3.0 can store your inventory information in MSDE, MSSQL Server 7.0 and MS Access 2000 database formats. The program includes a highly customizable and help desk staff to more easily manage their networks, designed to track the equipment, servicing, software licencing and total cost of ownership of your computer network… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Microforge.net LLC | Size: 33982 kb | Shareware Go to category: Business Similar software |
| 29. | LBE Desktop Helpdesk 4.0.181 (LbeHelpdesk.com) | ||
| to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at… | |||
| Updated: May 6, 2008 | Rating: 16 | Author: Leigh Business Enterprises Ltd. | Size: 5183 kb | Shareware Go to category: Business > Office Similar software |
| 30. | LBE Web Helpdesk 4.0.129 (lbehelpdesk.com) | ||
| designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser… | |||
| Updated: May 7, 2008 | Rating: 0 | Author: Leigh Business Enterprises Ltd. | Size: 2304 kb | Shareware Go to category: Business > Office Similar software |
| 31. | iTrack Enterprise 2.1F (softopia.com) | ||
| iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, categorize and prioritize them, sort or filter by any criteria, print reports, and notify staff and customers by email… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Mark Chenault | Size: 14307 kb | Shareware Similar software |
| 32. | Inventory Manager Lite 1.0 (microforge.net) | ||
| Inventory Manager is a FREE Help Desk and Network Inventory Management program is purpose built to help network administrators and help desk staff to more easily manage the hardware, software and activity on their networks. A company's network may consist of computers, printers, hubs, scanners… | |||
| Updated: Jul 20, 2004 | Rating: 165 | Author: Microforge.net LLC | Size: 15081 kb | Freeware Go to category: Business Similar software |
| 33. | iTrack Workgroup 2.1 (softopia.com) | ||
| iTrack Workgroup is a problem tracking database for support of internal users. iTrack supports automatic e-mail of incident and fix changes via LAN or Internet mail. It is a fully multi-user system with definable levels of security and access privileges, supporting any network supported by Windows 95 or… | |||
| Updated: Jul 20, 2004 | Rating: 16 | Author: Mark Chenault | Size: 13680 kb | Shareware Similar software |
| 34. | Advanced Email Parser Lite 1.23 (mailutilities.com) | ||
| a transport for operational data such as product or service orders, helpdesk requests, business-to-business communications and much more. However, the major drawback of e-mail based systems is that usually trained personnel required to sort and qualify the incoming e-mail messages as well as to extract… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Nikolay Stepankov | Size: 4281 kb | Shareware Go to category: Internet > E-mail Similar software |
| 35. | PlusSuite .Net Control Library 4.0.0.0 (olvio.com) | ||
| a full Class Library, Samples and Demos together with the online helpdesk make this product a highly supported product; -Trial - You can try our controls before you buying them with full features enabled; PlusSuite is a control library containing custom controls and components to be used with the Microsoft .Net Framework and integrated with Visual Studio.NET. All controls areo… | |||
| Updated: Jan 26, 2008 | Rating: 16 | Author: Iulian Ionescu | Size: 10183 kb | Commercial Go to category: Development Tools > dotNET Similar software |
| 36. | AB Sequest 2.4.3 (abandba.com) | ||
| A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network. A program for sharing and… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Anders Gardo | Size: 2021 kb | Shareware Go to category: Business Similar software |
| 37. | Anyplace Control 4.6 (anyplace-control.com) | ||
| Get easy remote access to your computer securely and reliably from anywhere in the world no matter how many miles away you are going. Leave your heavy desktop PC at home while you are traveling! No need to carry even a notebook! Gain immediate control over your home PC desktop and its files while on the… | |||
| Updated: Jun 16, 2008 | Rating: 191 | Author: Yura Goncharuk | Size: 3232 kb | Shareware Go to category: Internet Similar software |
| 38. | Atelier Web Remote Commander 6.2 (atelierweb.com) | ||
| Lets you manage servers and workstations from your local computer. AWRC does not require that you install any software on the remote machine. This turns the software particularly useful for accessing remote machines without any previous preparation. AWRC provides lots of powerful tools for remote management… | |||
| Updated: Jun 3, 2007 | Rating: 16 | Author: Jose Pascoa | Size: 2555 kb | Shareware Go to category: Utilities > Internet Tools Similar software |
| 39. | UserMonitor for Classroom or Computer Lab 1.7 (neuber.com) | ||
| Ideal for teachers, instructors, or administrators. Monitoring: UserMonitor shows you what the other network computer users see on their display screen. All used programs are also listed (with path detail) in real time. Including History and Warning function. Demonstrating: UserMonitor is brilliant for the… | |||
| Updated: Sep 10, 2004 | Rating: 0 | Author: Alexander Neuber | Size: 1881 kb | Shareware Similar software |
| 40. | iTrack Workgroup 2.1 (softopia.com) | ||
| iTrack Workgroup is a problem tracking database for support of internal users. iTrack supports automatic e-mail of incident and fix changes via LAN or Internet mail. It is a fully multi-user system with definable levels of security and access privileges, supporting any network supported by Windows 95 or… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Mark Chenault | Size: 13680 kb | Shareware Go to category: Audio & Video Similar software |
| 41. | ieSupportManager 1.50 (iecomputersystems.ie) | ||
| is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows theo… | |||
| Updated: Sep 4, 2005 | Rating: 0 | Author: Stephen McNamee | Size: 14336 kb | Demo Similar software |
| 42. | LBE Free Helpdesk 2.5 (free-helpdesk.com) | ||
| multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators. Free multi-user helpdesk system - noo… | |||
| Updated: Jul 20, 2004 | Rating: 101 | Author: Leigh Business Enterprises Ltd. | Size: 2331 kb | Freeware Go to category: Business Similar software |
| 43. | Netman Enterprise Trial 3.5 (net-man.us) | ||
| Netman enterprise trial edition brings in a tool which combines personal productivity with enterprise level applications. It has tools for work group communication, network monitoring and asset management. While one can use it as reminder/to-do list tool for personal use, it allows work group to… | |||
| Updated: Apr 22, 2004 | Rating: 0 | Author: Devanathan Raghavan | Size: 5962 kb | Shareware Go to category: Business Similar software |
| 44. | ieSupportManager Helpdesk 1.63 (iecomputersystems.ie) | ||
| is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows theo… | |||
| Updated: Oct 11, 2007 | Rating: 0 | Author: Stephen McNamee | Size: 15769 kb | Demo Similar software |
| 45. | ATAF-Support 1.5 (ataf.biz) | ||
| form The ATAF-Support application automatic notifies users and helpdesk by when changes are made or questions are updated. ATAF-support is parameter controlled so you can easy setup : Company Name The support Email address Program description Keywords List of programs Program versions… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Christian Rasmussen | Size: 49 kb | Freeware Go to category: Business > Database Management Similar software |
| 46. | Helpdesk Elite 2 (sellwindowsmedia.com) | ||
| and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks and appointments. Print timely management report information on any function of the system. Includes graphing and reporting features.Why payo… | |||
| Updated: Jan 20, 2008 | Rating: 0 | Author: Paul Barnett | Size: 726 kb | Shareware Go to category: Business > Database Management Similar software |
| 47. | ARPTON Synthesizer-Arpeggiator-Player 1.1a (arpton.com) | ||
| users and rich in features for advanced. Includes on-screen HelpDesk with comprehensive information and step-by-step instructions. Can play up to three different groups of musical instruments at the same time: arpeggio, chords, and solo. Extracts and display lyrics from MIDI Karaoke files. Saves your color preferences for the keyboard and background. Automatically saves ando… | |||
| Updated: May 17, 2004 | Rating: 16 | Author: Vitali Fominykh | Size: 1379 kb | Shareware Go to category: Audio & Video Similar software |
| 48. | Cerberus Helpdesk 2.4.0 (cerberusweb.com) | ||
| Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & moreo… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Jeff Standen | Size: 3799 kb | Commercial Similar software |
| 49. | AB Sequest 2.5.0 (abandba.com) | ||
| A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network. A program for sharing and… | |||
| Updated: Aug 15, 2004 | Rating: 0 | Author: Anders Gårdö | Size: 1680 kb | Shareware Go to category: Business Similar software |
| 50. | ASP.NET Chat Pro 3.3 (zbitinc.com) | ||
| or ActiveX. Out of the box comes with "Classic Chat" and "Support Helpdesk" skins. Live Support skin has two separate web-based User Interfaces - one for support operators and one for site visitors. User can modify message font attributes and color. Help files provided for each type of users.Translatable to any language, comes with English, Spanish, French, Hebrew, Arabic, Italiano… | |||
| Updated: Feb 25, 2006 | Rating: 0 | Author: Greg Zinger | Size: 2851 kb | Commercial Go to category: Internet > Chat Similar software |
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