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| 1. | SupportMonkey 2002 v1.0  (nitrotech.co.uk) | ||
| of the time is spent collecting information about the clients system in order to diagnose the problem. It is now possible to dramatically reduce this time by having the exact information required emailed directly to you - without the client doing any work! By simply selecting the options you need, you can create a custom 'Monkey' which can be emailed to the client. Onceo… | |||
| Updated: Feb 5, 2007 | Rating: 0 | Size: 358 kb | Shareware Go to category: Utilities Similar software |
| 2. | Netman Enterprise Trial 3.5 (net-man.us) | ||
| plugins (like Smart tracker) to provide a better way of managing helpdesk requests. Netman is a must have tool for Network and System administrators as well as people responsible for implementing Software Asset Management in the organization. Netman comes in five editions, tailored to the… | |||
| Updated: Feb 5, 2007 | Rating: 0 | Author: Devanathan Raghavan | Size: 5962 kb | Shareware Go to category: Business Similar software |
| 3. | Netman Enterprise Trial 3.5 (net-man.us) | ||
| plugins (like Smart tracker) to provide a better way of managing helpdesk requests. Netman is a must have tool for Network and System administrators as well as people responsible for implementing Software Asset Management in the organization. Netman comes in five editions, tailored to the… | |||
| Updated: Feb 5, 2007 | Rating: 0 | Author: Devanathan Raghavan | Size: 5962 kb | Shareware Go to category: Business Similar software |
| 4. | JumpBox for the SugarCRM CRM System 1.0.2 (jumpbox.com) | ||
| build and maintain more profitable relationships. It is a powerful system that can be used to enhance marketing performance, drive sales, improve customer satisfaction and provide overall insight into business performance. This JumpBox includes SugarCRMTM version 4.5.1d SugarCRM is the market-leading, commercial open source customer relationship management (CRM) applicationo… | |||
| Updated: Sep 29, 2007 | Rating: 0 | Author: Team JumpBox | Size: 142336 kb | Commercial Similar software |
| 5. | Razordesk Enterprise Edition 5U 3.2.00 (razordesk.com) | ||
| according to their support contract. If you prefer to host the system using your own Windows web server we offer a range of packages, from the Razordesk Personal Edition to the Enterprise Edition Licensing is based on the number of seats or 'concurrent logins'. Simply buy extra licenses as and when you need. Installation takes just minutes, all you need is a Windows IIS webo… | |||
| Updated: Jul 2, 2008 | Rating: 0 | Author: Bluetang Development | Size: 67706 kb | Commercial Go to category: Business Similar software |
| 6. | ViArt Shop Free 2.8.0 (viart.com) | ||
| powerful, flexible and easy to use template-driven PHP shopping cart system, which is fully customisable to suit almost any design or function. It includes many advanced features such as a powerful content management system, a forum, helpdesk support system, integration with… | |||
| Updated: Nov 17, 2006 | Rating: 0 | Author: ViArt Limited | Size: 3300 kb | Freeware Similar software |
| 7. | NetWrix Password Manager 3.1.018 (netwrix.com) | ||
| lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies in Active Directory environments and address their identity management challenges. Password management is the most common IT support issue bringing… | |||
| Updated: Jul 13, 2007 | Rating: 0 | Author: Vincent Kent | Size: 1146 kb | Commercial Go to category: Internet > Promotion Similar software |
| 8. | Polar Help Desk Free 4.1 (polarsoftware.com) | ||
| Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language… | |||
| Updated: Apr 11, 2007 | Rating: 0 | Author: Polar Polar | Size: 9722 kb | Freeware Go to category: Business > Office Similar software |
| 9. | Remote Helpdesk 7.7 (gidsoftware.com) | ||
| support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A small footprint exe only needs to be run on client computer. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, compression, 256 key AES encryption (Rijndael) of all traffic, fileo… | |||
| Updated: Jun 2, 2008 | Rating: 16 | Author: Glen Dean | Size: 2822 kb | Shareware Similar software |
| 10. | Intelligent Mailbook 3.1.5 (i-mailbook.info) | ||
| damaged databases: never loose mail messages because of one damaged system file! Intelligent Mailbook can rebuild its internal e-mail databases from scratch, might they get damaged. In other e-mail programs this usually results in total-loss of all messages! If new mail is received, the Scroll-Lock… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Barry Matinus | Size: 4626 kb | Freeware Go to category: Internet > E-mail Similar software |
| 11. | ActiveXperts Network Monitor 5.4 (activexperts.com) | ||
| of your LAN and WAN servers, workstations and devices. For years, System Administrators, Network Operators and Helpdesk employees have relied upon the power and flexibility and reliability of this Network Monitor tool. The product runs as a service on the Windows NT/2000/XP/2003 platform, and supports Windows, UNIX, LINUX and Novell platforms. When problems are detectedo… | |||
| Updated: Jul 20, 2004 | Rating: 82 | Author: Bart Jonkman | Size: 4599 kb | Shareware Go to category: Internet Similar software |
| 12. | ieSupportManager 1.50 (iecomputersystems.com) | ||
| is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It alsoo… | |||
| Updated: Sep 4, 2005 | Rating: 0 | Author: Stephen McNamee | Size: 14336 kb | Demo Similar software |
| 13. | SupportWizard 6 (supportwizard.com) | ||
| The dynamic FAQ is free and SupportWizard also provides Helpdesk/Call tracking, Asset tracking, Sales Automation, Escalation, Workflow, and Email management within a 100% web interface. It can be purchased or hosted on our servers. A fully customized implementation and training takes just 3-4 days and the software comes with an unconditional money back satisfactiono… | |||
| Updated: Nov 25, 2004 | Rating: 0 | Author: Bridget Conrad | Size: 36000 kb | Shareware Go to category: Audio & Video Similar software |
| 14. | Super Suite 3.0.11.5 (microforge.net) | ||
| Suite is the comprehensive systems management solution for IT professionals. Super Suite is a set of three powerful tools that are designed to work together. Network Auditor gives you the power to audit the machines on your network, from your desk. Network Inventory Manager gives you control over your time, servicing and software licensing. Using Report Forge, build sophisticatedo… | |||
| Updated: Jul 20, 2004 | Rating: 126 | Author: Microforge.net LLC | Size: 151 kb | Shareware Go to category: Business Similar software |
| 15. | Request Tracker 3.1 (cniche.com) | ||
| Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handleo… | |||
| Updated: Feb 18, 2005 | Rating: 0 | Author: Michael Wolter | Size: 4807 kb | Shareware Similar software |
| 16. | rapidHELP 2.1 (rapidhelp.net) | ||
| rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand inso… | |||
| Updated: Jul 20, 2004 | Rating: 92 | Author: rapidHELP Software Hermes & Nolden GbR | Size: 46080 kb | Demo Go to category: Business > Personal Info Managers Similar software |
| 17. | LBE Desktop Helpdesk 4.0.181 (LbeHelpdesk.com) | ||
| to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at… | |||
| Updated: May 6, 2008 | Rating: 16 | Author: Leigh Business Enterprises Ltd. | Size: 5183 kb | Shareware Go to category: Business > Office Similar software |
| 18. | LBE Web Helpdesk 4.0.129 (lbehelpdesk.com) | ||
| designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser… | |||
| Updated: May 7, 2008 | Rating: 0 | Author: Leigh Business Enterprises Ltd. | Size: 2304 kb | Shareware Go to category: Business > Office Similar software |
| 19. | Inventory Manager Lite 1.0 (microforge.net) | ||
| of other peripheral devices, along with the associated operating systems and application software. Managing this network can be quite a task. Managing a network involves keeping track of hardware, dealing with faults and users queries, liaising with equipment and service vendors, installing and maintaining software and reporting on the status of the network. Network Inventoryo… | |||
| Updated: Jul 20, 2004 | Rating: 71 | Author: Microforge.net LLC | Size: 15081 kb | Freeware Go to category: Business Similar software |
| 20. | iTrack Workgroup 2.1 (softopia.com) | ||
| and fix changes via LAN or Internet mail. It is a fully multi-user system with definable levels of security and access privileges, supporting any network supported by Windows 95 or Windows NT. Because the database is stored in Microsoft Access format, you can use any of the features available in Access… | |||
| Updated: Jul 20, 2004 | Rating: 16 | Author: Mark Chenault | Size: 13680 kb | Shareware Similar software |
| 21. | Advanced Email Parser Lite 1.23 (mailutilities.com) | ||
| a transport for operational data such as product or service orders, helpdesk requests, business-to-business communications and much more. However, the major drawback of e-mail based systems is that usually trained personnel required to sort and qualify the incoming e-mail messages as well as to extract specialization-critical information from thousands of emails. Can this beo… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Nikolay Stepankov | Size: 4281 kb | Shareware Go to category: Internet > E-mail Similar software |
| 22. | Atelier Web Remote Commander 6.2 (atelierweb.com) | ||
| With such tools you will be able to perform operations on the remote system that privileged remote interactive users himself could only dream about. With AWRC you have the knowledge and capabilities to do virtually anything on the remote computer. Lets you manage servers and workstations from your… | |||
| Updated: Jun 3, 2007 | Rating: 53 | Author: Jose Pascoa | Size: 2555 kb | Shareware Go to category: Utilities > Internet Tools Similar software |
| 23. | UserMonitor for Classroom or Computer Lab 1.7 (neuber.com) | ||
| Ideal for teachers, instructors, or administrators. Monitoring: UserMonitor shows you what the other network computer users see on their display screen. All used programs are also listed (with path detail) in real time. Including History and Warning function. Demonstrating: UserMonitor is brilliant for the… | |||
| Updated: Sep 10, 2004 | Rating: 0 | Author: Alexander Neuber | Size: 1881 kb | Shareware Similar software |
| 24. | iTrack Workgroup 2.1 (softopia.com) | ||
| and fix changes via LAN or Internet mail. It is a fully multi-user system with definable levels of security and access privileges, supporting any network supported by Windows 95 or Windows NT. Because the database is stored in Microsoft Access format, you can use any of the features available in Access… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Mark Chenault | Size: 13680 kb | Shareware Go to category: Audio & Video Similar software |
| 25. | ieSupportManager 1.50 (iecomputersystems.ie) | ||
| is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It alsoo… | |||
| Updated: Sep 4, 2005 | Rating: 0 | Author: Stephen McNamee | Size: 14336 kb | Demo Similar software |
| 26. | LBE Free Helpdesk 2.5 (free-helpdesk.com) | ||
| multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators. Free multi-user helpdesko… | |||
| Updated: Jul 20, 2004 | Rating: 89 | Author: Leigh Business Enterprises Ltd. | Size: 2331 kb | Freeware Go to category: Business Similar software |
| 27. | Netman Enterprise Trial 3.5 (net-man.us) | ||
| assets in the network. Netman is a must have tool for Network and System administrators as well as people responsible for implementing Software Asset Management in the organization. Netman comes in five editions, tailored to the needs of the customers: Netman-Ho : It is a Home office edition which has license for 5 clients bound to a Netman-HO server in a Local Area Networko… | |||
| Updated: Apr 22, 2004 | Rating: 0 | Author: Devanathan Raghavan | Size: 5962 kb | Shareware Go to category: Business Similar software |
| 28. | ieSupportManager Helpdesk 1.63 (iecomputersystems.ie) | ||
| is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It alsoo… | |||
| Updated: Oct 11, 2007 | Rating: 0 | Author: Stephen McNamee | Size: 15769 kb | Demo Similar software |
| 29. | Helpdesk Elite 2 (sellwindowsmedia.com) | ||
| and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks and appointments. Print timely management report information on any function of the system. Includes graphing and reporting features.Whyo… | |||
| Updated: Jan 20, 2008 | Rating: 0 | Author: Paul Barnett | Size: 726 kb | Shareware Go to category: Business > Database Management Similar software |
| 30. | ENT Server (Desktop Edition) 1.4.21 (microforge.net) | ||
| uses a service called WMI, which is built into the Windows operating system, so you don't have to deploy any software on remote machines to be able to audit these. Additionally, communication with remote machines is made using the HTTP protocol, so little or no special configuration is required in… | |||
| Updated: Jun 26, 2006 | Rating: 0 | Author: Microforge.net LLC | Size: 88627 kb | Commercial Similar software |
| 31. | Network Server Suite v4.0.2006.188 (network-server-suite.com) | ||
| comprehensive and highly functional package of monitoring and systems management tools, designed to provide maximum availability of your servers and network devices. With Network Server Suite you can be in control of your network from any location 24 hours a day, 7 days a week. View messages and… | |||
| Updated: Sep 2, 2006 | Rating: 0 | Author: Carole Chandler | Size: 124937 kb | Demo Go to category: Utilities > Network Utility Similar software |
| 32. | DataTrack System 2.6.1277 (magnoware.com) | ||
| DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System… | |||
| Updated: Feb 12, 2008 | Rating: 0 | Author: T.J. Maghni | Size: 4505 kb | Commercial Similar software |
| 33. | Mouse Tracks 2007 6.50 (gritware.com) | ||
| Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours you're working for different departments, what types of problems you spend most of your time working with, weekly work reports, etc. You can set different priorityo… | |||
| Updated: May 23, 2008 | Rating: 0 | Size: 18471 kb | Freeware Go to category: Business > Inventory Systems Similar software |
| 34. | Polar Help Desk 4.1 (polarsoftware.com) | ||
| business effectiveness through the efficient use of information systems - Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes - Decrease operational support costs by leveraging incident duplications and repetitive service procedures - Aligns incident management with your businesso… | |||
| Updated: Apr 12, 2006 | Rating: 0 | Author: Polar Polar | Size: 6784 kb | Commercial Similar software |
| 35. | ScreenTalker 1.0 (screentalker.com) | ||
| order, have essential questions or have to go through an automated system which can keep them on hold for a long period of time; you might lose those customers. ScreenTalker can minimize response time and increase customer satisfaction. Our group of programmers and designers created ScreenTalker to allow customers the option to get in touch with a live representative. ScreenTalkero… | |||
| Updated: Aug 2, 2005 | Rating: 0 | Author: Nvision Multimedia | Size: 540 kb | Freeware Similar software |
| 36. | DNA Helpdesk 2 (netsupportsoftware.com) | ||
| assets such as CD-ROMs, memory, hard drives and even entire computer systems. Reduce the need for costly physical inventories by removing the need to visit each desktop. Assisting with Disaster Recovery by transferring the IT information collected by DNA to your contingency plans, identifying where critical users and revenue related PCs are located. Virus prevention and remedialo… | |||
| Updated: Aug 2, 2005 | Rating: 0 | Author: Sharon Craft | Size: 49 kb | Demo Similar software |
| 37. | rapidHELP 2.1 (rapidhelp.net) | ||
| rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand inso… | |||
| Updated: Aug 2, 2005 | Rating: 0 | Author: rapidHELP Software Hermes & Nolden GbR | Size: 46080 kb | Shareware Go to category: Business Similar software |
| 38. | Self-service Password Reset Manager 3.1.018 (netwrix.com) | ||
| lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies in Active Directory environments and address their identity management challenges. Password management is the most common IT support issue bringing… | |||
| Updated: Jul 2, 2007 | Rating: 0 | Author: Vincent Kent | Size: 1146 kb | Commercial Go to category: Internet > Promotion Similar software |
| 39. | ENT Server Corporate Edition 1.4.21 (microforge.net) | ||
| uses a service called WMI, which is built into the Windows operating system, so you don't have to deploy any software on remote machines to be able to audit these. Machines which are not connected to the network can also be audited using EntAudit.exe, a command line auditing utility that is… | |||
| Updated: Jun 26, 2006 | Rating: 0 | Author: Microforge.net LLC | Size: 158891 kb | Commercial Similar software |
| 40. | VersaSRS HelpDesk 4.0.0 (versasrs.com) | ||
| Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more... FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look ando… | |||
| Updated: May 20, 2008 | Rating: 0 | Author: VersaDev Sales | Size: 9951 kb | Freeware Similar software |
| 41. | Adventnet ManageEngine ServiceDesk Plus 7.0 (servicedeskplus.com) | ||
| 7.0 adds Enhanced Active Directory Integration, enhanced purchasing system with approver, business rules for better request management, ability to group similar requests and assign to queues, comprehensive custom reports, announcement boards, enhanced list views, billing based on time spent on request, HTML editors for solutions and notifications, ITIL ready functionalities & moreo… | |||
| Updated: Nov 30, 2007 | Rating: 0 | Author: Mouttou Sidambaram | Size: 37002 kb | Freeware Go to category: Business > Inventory Systems Similar software |
| 42. | ViArt Shop PHP Shopping Cart 3.5 (viart.com) | ||
| shopping cart on the market currently comes with Content Management System and Helpdesk Support system. Setting up this software bundle is always an easy thing to do with Install Wizard. Enterprise version also includes Premium Customers Support program. Some of its key features… | |||
| Updated: Jun 6, 2008 | Rating: 0 | Author: ViArt Ltd | Size: 8926 kb | Shareware Go to category: Development Tools > Perl, php, cgi Similar software |
| 43. | sitehelpdesk 6.8 (sitehelpdesk.com) | ||
| Helpdesk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools… | |||
| Updated: Aug 2, 2005 | Rating: 0 | Author: Bryan Taylor | Size: 292 kb | Commercial Similar software |
| 44. | ProvideSupport: Live Chat for Website 4.2.6 (providesupport.com) | ||
| customer support and proactively sell your product. This web-hosted system means you don't have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional browser-based operator console allows you to monitor your website for chat requests 24/7 from any… | |||
| Updated: Jan 23, 2007 | Rating: 0 | Author: Nathalie Rieva | Size: 4338 kb | Shareware Go to category: Internet > Chat Similar software |
| 45. | SpyNoMore 2.67 (appcraft.org) | ||
| websites are always blocked - Vaccination feature inoculates your system against inbound threats - Ticket-Based HelpDesk ensures a timely and professional response - Custom Fix (patent pending) is a very powerful system which removes any persistent infection. Say for instance your PC… | |||
| Updated: Jan 18, 2008 | Rating: 0 | Author: Illysoft Company | Size: 2993 kb | Shareware Go to category: Utilities > Antiviruses Similar software |
| 46. | Radmin Remote Control 3.2 (radmin.com) | ||
| important feature of Radmin 3 is its extremely reliable security system, which provides a very high level of data protection from interception or all types of malicious attacks. Radmin 3 demonstrates a remarkable increase of security due to its integration with professional developments such as Windows Security, 256 bit AES data encryption for all data transferred, NTLM/Kerberos ando… | |||
| Updated: Apr 28, 2008 | Rating: 0 | Author: Dmitri Znosko | Size: 7726 kb | Shareware Go to category: Utilities > Network Utility Similar software |
| 47. | TRVProtect Hosted Antivirus Service 8.2 (trvprotect.com) | ||
| Providers. Protect all your computers and customers using a single system. You can monitor the virus logs, update statuses and other security information via our unique Security Center web portal. IT Service Providers can include our managed system as part of their normal IT services. Your customers view their virus status via a customized Security Center containing youro… | |||
| Updated: Jun 30, 2008 | Rating: 0 | Author: Tim Vine | Size: 28090 kb | Commercial Similar software |
| 48. | Password Reset Manager 3.1.018 (netwrix.com) | ||
| lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies in Active Directory environments and address their identity management challenges. Password management is the most common IT support issue bringing… | |||
| Updated: Jun 30, 2007 | Rating: 0 | Author: Vincent Kent | Size: 1146 kb | Commercial Go to category: Internet > Promotion Similar software |
| 49. | Commit CRM 3.7 (commitcrm.com) | ||
| Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who - * Provide maintenance services * Handle customer support calls and on-site visits *… | |||
| Updated: Aug 21, 2006 | Rating: 0 | Author: Commit Business Solutions ltd. Commit | Size: 18297 kb | Commercial Similar software |
| 50. | MetaLAN 1.8 (hammer-software.com) | ||
| easy to use. No large training budget required to use this amazing systems management tool. Windows systems management & help desk tool with many features such as: -Remote Control -Process Control -Wake On LAN (WOL) -Shutdown Tool -WMI Tool -Health monitor -Reporting (Hardware/Software) -Search & modifyo… | |||
| Updated: Nov 21, 2005 | Rating: 0 | Author: Matthew Sanderson | Size: 3785 kb | Shareware Similar software |
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