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| 1. | Web Help Desk Software for Mac OS X 9.1.24  (webhelpdesk.com) | ||
| assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident &o… | |||
| Updated: Apr 17, 2009 | Rating: 0 | Author: Web Help Desk Sales | Size: 55296 kb | Shareware Go to category: Business > Office Similar software |
| 2. | Public Folder HelpDesk for Outlook 9.2.5 (kalmstrom.com) | ||
| on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-createdo… | |||
| Updated: Aug 28, 2007 | Rating: 0 | Author: Peter Kalmstrom | Size: 6923 kb | Shareware Similar software |
| 3. | Razordesk Enterprise Edition 5U 3.2.00 (razordesk.com) | ||
| at demo.razordesk.com Razordesk is so much more than just another helpdesk. A web-based trouble ticketing system. Windows style user interface, contracts, notifications, reporting, jeopardy warning and much more. Includes 5 seats to support up to 5 concurent logins. Add more seats as and wheno… | |||
| Updated: Jul 2, 2008 | Rating: 0 | Author: Bluetang Development | Size: 67706 kb | Commercial Go to category: Business Similar software |
| 4. | Boldcenter Operator Client .NET 4.13 (boldcenter.com) | ||
| to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install… | |||
| Updated: Oct 16, 2005 | Rating: 0 | Author: Kent Johnson | Size: 4263 kb | Freeware Similar software |
| 5. | Boldchat 5.00 (boldchat.com) | ||
| to also manage sales leads, manage inbound emails, manage help desk tickets, click-to-call visitors to click-to-call and and initiate pro-active chats with visitors. Used by over 11,000 active websites. Free live chat software for online sales and support teams. Increase sales, improve customer… | |||
| Updated: Mar 19, 2008 | Rating: 0 | Author: Bravestorm, LLC | Size: 6264 kb | Freeware Similar software |
| 6. | Polar Help Desk Free 4.1 (polarsoftware.com) | ||
| Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language… | |||
| Updated: Apr 11, 2007 | Rating: 0 | Author: Polar Polar | Size: 9722 kb | Freeware Go to category: Business > Office Similar software |
| 7. | Intelligent Mailbook 3.1.5 (i-mailbook.info) | ||
| of messages. It has powerful automatic Tracking number (“support ticket”) generation and processing - ideal for help desks and service departments! It has a Black List mechanism to block mail from specific senders. Messages from blacklisted addresses will be deleted at server level and NOT be… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Barry Matinus | Size: 4626 kb | Freeware Go to category: Internet > E-mail Similar software |
| 8. | ReadyDesk 5.5 (readydesk.com) | ||
| interfaces, customizable work flows, live support chat, creation of tickets from incoming e-mails, knowledge base, advanced administration console, report builder, Remote Desktop and much more at an incredible price. Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level ofo… | |||
| Updated: Apr 7, 2009 | Rating: 0 | Author: ReadyDesk Development | Size: 4724 kb | Demo Similar software |
| 9. | SupportWizard 6 (supportwizard.com) | ||
| The dynamic FAQ is free and SupportWizard also provides Helpdesk/Call tracking, Asset tracking, Sales Automation, Escalation, Workflow, and Email management within a 100% web interface. It can be purchased or hosted on our servers. A fully customized implementation and training takes just 3-4 days and the software comes with an unconditional money back satisfactiono… | |||
| Updated: Nov 25, 2004 | Rating: 0 | Author: Bridget Conrad | Size: 36000 kb | Shareware Go to category: Audio & Video Similar software |
| 10. | Cerberus Helpdesk 2.4.0 (cerberusweb.com) | ||
| Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue trackingo… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Jeff Standen | Size: 3799 kb | Commercial Similar software |
| 11. | Mouse Tracks 2007 6.50 (gritware.com) | ||
| Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours you're working for different departments, what types of problems you spend most of your time working with, weekly work… | |||
| Updated: Feb 5, 2009 | Rating: 0 | Size: 18471 kb | Freeware Go to category: Business > Inventory Systems Similar software |
| 12. | DataTrack System 3.0.7794.7 (magnoware.com) | ||
| The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an… | |||
| Updated: Aug 9, 2009 | Rating: 0 | Author: T.J. Maghni | Size: 11980 kb | Commercial Similar software |
| 13. | StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0 (StromaSoft.com) | ||
| CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If youro… | |||
| Updated: Mar 24, 2006 | Rating: 0 | Author: Support Manager | Size: 15000 kb | Shareware Go to category: Business > Personal Info Managers Similar software |
| 14. | Polar Help Desk 4.1 (polarsoftware.com) | ||
| Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates… | |||
| Updated: Apr 12, 2006 | Rating: 0 | Author: Polar Polar | Size: 6784 kb | Commercial Similar software |
| 15. | VersaSRS HelpDesk 4.0.0 (versasrs.com) | ||
| and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look ando… | |||
| Updated: May 20, 2008 | Rating: 0 | Author: VersaDev Sales | Size: 9950 kb | Freeware Similar software |
| 16. | ManageEngine ServiceDesk Plus 7.5 (manageengine.com) | ||
| functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy… | |||
| Updated: Mar 12, 2009 | Rating: 0 | Author: Mouttou Sidambaram | Size: 44032 kb | Freeware Go to category: Business > Office Similar software |
| 17. | VI Service Desk 4.0 (velocityintegrations.com) | ||
| Audit Trails on all forms •Auto Assignment Rules based on Ticket Category and Location •Multi-level Category creation with view filtering based on location •Auto-Task Assignment of Task Set Templates •Ad Hoc Reporting to create virtually any report •Export any view, chart - report to Excel for increased portability •Distribute news, updates via bulletins companyo… | |||
| Updated: Feb 11, 2009 | Rating: 0 | Author: Maurizio Russomanno | Size: 3743 kb | Commercial Similar software |
| 18. | SpyNoMore 2.67 (appcraft.org) | ||
| feature inoculates your system against inbound threats - Ticket-Based HelpDesk ensures a timely and professional response - Custom Fix (patent pending) is a very powerful system which removes any persistent infection. Say for instance your PC is infected with a very stubborn spyware program and nothing that you have tried has helped remove this infection. SpyNoMore'so… | |||
| Updated: Jan 18, 2008 | Rating: 0 | Author: Illysoft Company | Size: 2993 kb | Shareware Go to category: Utilities > Antiviruses Similar software |
| 19. | Commit CRM 3.7 (commitcrm.com) | ||
| by letting remote technicians using a web browser manage their open tickets, schedules, tasks and customer information, and by reducing the number of customer "status" phone calls since they can view their status online using a web browser and log new incidents. Note: browser access requires the Commit… | |||
| Updated: Aug 21, 2006 | Rating: 0 | Author: Commit Business Solutions ltd. Commit | Size: 18297 kb | Commercial Similar software |
| 20. | Public Folder HelpDesk for Outlook 8 (kalmstrom.nu) | ||
| on helpdesk tickets in Outlook. Auto-create tickets from email. Describe problems using attached files and rich text. Categorize tickets based on configurable lists of problem types. Get information from the Outlook contacts or the GAL. Open tickets are stored both in Outlook and in an Access or SQL database. Closed tickets are retained onlyo… | |||
| Updated: Apr 18, 2006 | Rating: 0 | Author: Peter Kalmstrom | Size: 2314 kb | Shareware Go to category: Business > Office Similar software |
| 21. | Razordesk Personal Edition 3.2.00 (razordesk.com) | ||
| at demo.razordesk.com Razordesk is so much more than just another helpdesk. Razordesk is a fully featured web-based trouble ticketing system. Windows style user interface, contracts, notifications, reporting, jeopardy warning and much more. Free Personal Edition limited to single computer and no reports. Low costo… | |||
| Updated: Jun 30, 2008 | Rating: 0 | Author: Bluetang Development | Size: 66661 kb | Freeware Go to category: Business Similar software |
| 22. | SpyNoMore 2.67 (appcraft.org) | ||
| feature inoculates your system against inbound threats - Ticket-Based HelpDesk ensures a timely and professional response - Custom Fix (patent pending) is a very powerful system which removes any persistent infection. Say for instance your PC is infected with a very stubborn spyware program and nothing that you have tried has helped remove this infection. SpyNoMore'so… | |||
| Updated: Sep 14, 2008 | Rating: 0 | Author: Illysoft Company | Size: 2993 kb | Shareware Similar software |
| 23. | Jitbit HelpDesk 3.6.3 (jitbit.com) | ||
| - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluationo… | |||
| Updated: Nov 5, 2009 | Rating: 0 | Author: JitBit Software | Size: 542 kb | Demo Go to category: Business > Office Similar software |
| 24. | Help Desk for IIS 2.1 (misutilities.com) | ||
| Open support requests via login or send an email to create a support ticket. Help Desk for IIS gives you the ability to improve productivity of your IT service team. It keeps your company organized and efficient. - Web based. Work from anywhere, whether you are at your desk, on the road, or working from home. All features of Help Desk for IIS can be accessed though a webo… | |||
| Updated: Dec 22, 2006 | Rating: 0 | Author: MIS Utilities | Size: 4208 kb | Shareware Go to category: Business > Inventory Systems Similar software |
| 25. | LabTech MSP 2.5 (labtechsoft.com) | ||
| upgrading (great sales tool!). Track problems and provide a 24-7 helpdesk with an email powered support ticketing system. Be alerted to problems, changes in client computers and when maintenance needs to be preformed before your clients call with the remote agents. Complete technician management… | |||
| Updated: Feb 22, 2009 | Rating: 0 | Author: Greg Buerk | Size: 146013 kb | Commercial Go to category: Utilities > Network Utility Similar software |
| 26. | SupportMagic 1.13 | ||
| communications platform integrates live chat, email management (ticketing), troubleshooter, and knowledgebase technology to manage online sales and customer support. on-demand customer interaction management solution that enables companies to deliver an exceptional customer experienceo… | |||
| Updated: Feb 22, 2007 | Rating: 0 | Author: Shuhaib Shariff | Commercial Similar software |
| 27. | IPI.MANAGER 6.05.demo (ipi-manager.com) | ||
| and deployment. In the SMB market, however, systems such as HelpDesk, ServiceDesk or TaskManager are very rare, because of the high cost of the software and the complexity of configuration and customization. 7 reasons for choosing IPI.MANAGER: 1. «Situation center» Provides a comprehensive knowledge base incorporating every task whether it is completed, in progresso… | |||
| Updated: Mar 31, 2007 | Rating: 0 | Author: Andrey Mirron | Size: 1680 kb | Demo Go to category: Business > Project management Similar software |
| 28. | Zeta Helpdesk 1.0 (zeta-helpdesk.com) | ||
| monitoring and payoff of external or internal support inquiries (tickets). The organization software “Zeta Helpdesk” for Windows and Web offers an optimal environment with its modular software architecture for the adaptation, documentation, monitoring and payoff of external or internal support inquirieso… | |||
| Updated: Apr 20, 2007 | Rating: 0 | Author: Uwe Keim | Size: 71901 kb | Freeware Similar software |
| 29. | SpyNoMore Build 1000 2.1 (video-mp4-converter.com) | ||
| SpyNoMore Build 1000 scans, cleans and blocks spyware as well as any other good anti-spyware product, but with one big advantage, Custom Fix (patent pending). Spyware programs are growing more sophisticated by the day. Spyware writers show up to work daily and write new spyware programs, which keeps them a… | |||
| Updated: Jan 3, 2008 | Rating: 0 | Author: leon Williams | Size: 2763 kb | Shareware Go to category: Audio & Video > Multimedia Similar software |
| 30. | SupportCenter 2.0.0 (qualityunit.com) | ||
| is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emailso… | |||
| Updated: Aug 19, 2007 | Rating: 0 | Size: 4000 kb | Commercial Similar software |
| 31. | rapidHELP 2.1 (rapidhelp.net) | ||
| rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absenceo… | |||
| Updated: Jul 20, 2004 | Rating: 92 | Author: rapidHELP Software Hermes & Nolden GbR | Size: 46080 kb | Demo Go to category: Business > Personal Info Managers Similar software |
| 32. | Public Folder HelpDesk 10.1 (kalmstrom.com) | ||
| on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-createdo… | |||
| Updated: May 22, 2009 | Rating: 0 | Author: Peter Kalmstrom | Size: 10639 kb | Shareware Go to category: Business > Office Similar software |
| 33. | rapidHELP 2.1 (rapidhelp.net) | ||
| rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absenceo… | |||
| Updated: Aug 2, 2005 | Rating: 0 | Author: rapidHELP Software Hermes & Nolden GbR | Size: 46080 kb | Shareware Go to category: Business Similar software |
| 34. | Outlook HelpDesk 7 (kalmstrom.nu) | ||
| Helpdesk helps your support team organize and efficiently work with support cases. Incoming problems and requests are gathered and organized in Outlook, and distributed among your support managers with ease. Outlook Helpdesk is based on Exchange public folders, which enables simple but efficient information sharing among multiple users. Support cases are stored ino… | |||
| Updated: Nov 25, 2004 | Rating: 0 | Author: Peter Kalmstrom | Size: 1057 kb | Shareware Go to category: Business Similar software |
| 35. | Helpdesk Elite 2 (sellwindowsmedia.com) | ||
| and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks and appointments. Print timely management report information on any function of the system. Includes graphing and reporting features.Why payo… | |||
| Updated: Jan 20, 2008 | Rating: 0 | Author: Paul Barnett | Size: 726 kb | Shareware Go to category: Business > Database Management Similar software |
| 36. | SpyNoMore AntiSpyware 2009.03.1 (spynomoreantispyware.triedtool.com) | ||
| feature inoculates your system against inbound threats -Ticket-Based HelpDesk solves your issues timely and professional -Custom Fix(tm) (patent pending) is a very powerful system to remove any persistent infection. E.g. if your PC is infected with a very stubborn spyware program and nothing that you have tried has helped remove this infection. SpyNoMore's Customo… | |||
| Updated: Mar 30, 2009 | Rating: 0 | Author: TriedTool Group | Size: 1972 kb | Shareware Go to category: Internet > Anti-SPAM Similar software |
| 37. | Polar Help Desk 4.1 (polarsoftware.com) | ||
| Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates… | |||
| Updated: Feb 22, 2007 | Rating: 0 | Author: Polar Polar | Size: 9444 kb | Commercial Similar software |
| 38. | Netretina EVO 7 (netretinaevo.com) | ||
| button into your own web site. Incident management system (trouble tickets system for your clients) Multi-operator capabilities (workgroup, waiting list for clients, operator's intercommunication) Videoconference (audio + video) Allows you to show online demos to your clients Support an unlimited… | |||
| Updated: Sep 14, 2008 | Rating: 0 | Author: Netretina Team | Size: 8602 kb | Shareware Go to category: Utilities > Network Utility Similar software |
| 39. | JiJi Self Service Password Reset 3.0 (jijitechnologies.com) | ||
| states that 30% of helpdesk queries are related to password resets management and account lockout. With JiJi Self Service Password Reset(JSSPR), end-users now have the ability to securely reset their own Active Directory passwords without having to involve highly technical helpdesk professionals. JSSPR lowers end-user downtime, end-users no longer have to wait for a membero… | |||
| Updated: Sep 14, 2008 | Rating: 0 | Author: Raghuramji Chandrasekaran | Size: 7485 kb | Freeware Go to category: Utilities > Password Recovery & Management Similar software |
| 40. | Web Help Desk Software for Windows 9.1.24 (webhelpdesk.com) | ||
| assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident &o… | |||
| Updated: Apr 18, 2009 | Rating: 0 | Author: Web Help Desk Sales | Size: 80896 kb | Shareware Go to category: Business > Office Similar software |
| 41. | SpyNoMore 2009 4.0.0.9 (hot-softs.com) | ||
| Vaccination feature inoculates your system against inbound threats Ticket-Based HelpDesk ensures a timely and professional response SpyNoMore offers unsurpassed antispywareo… | |||
| Updated: Mar 25, 2009 | Rating: 0 | Author: hot soft | Size: 774 kb | Shareware Go to category: Utilities > Security Similar software |
| 42. | HelpDesk OSP, for Outlook and SharePoint 2.0 (kalmstrom.com) | ||
| HelpDesk OSP connects Outlook and SharePoint or Office Live and takes advantage of the best of the Microsoft products. This help desk application from kalmstrom.com Business Solutions can be used for many kinds of issue tracking and user support. The software is partly web based, but note that this is… | |||
| Updated: Aug 26, 2009 | Rating: 0 | Author: Peter Kalmstrom | Size: 5474 kb | Shareware Go to category: Business > Office Similar software |
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