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| 1. | Web Help Desk Software for Mac OS X 9.1.24 | ||
| Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts - Knowledge-base Management - LDAP / Active Directory Synchronization - Customer Satisfaction Survey Management - Reporting Included - Server Licensed or ASP Hosted Options Help Desk Software Integrationo | |||
| Updated: Apr 17, 2009 | Rating: 0 | Author: Web Help Desk Sales | Size: 55296 kb | Shareware Go to category: Business > Office Similar software |
| 2. | Easy Network Service Monitor 2.14 | ||
| Easy Service Monitor is a network fault management tool that continuously monitors network devices and services. If something went wrong, it will alert you by email/phone/pager BEFORE problems get seriously out of hand. A detailed log file will record every event of the monitored targets and can be displayed | |||
| Updated: Feb 5, 2007 | Rating: 0 | Author: Javvin Tech | Size: 2500 kb | Shareware Go to category: Utilities > Network Utility Similar software |
| 3. | Orion VoIP Monitor 1.0 | ||
| Orion VoIP Monitor also simplifies the configuration of IP SLA on Cisco routers – in fact, it can automatically configure the routers to collect VoIP QoS statistics without you ever having to lift a finger. VoIP Monitor delivers these powerful capabilities in an affordable, easy-to-deploy and user-friendly interface that offers the familiarity of Orion. VoIP Monitor ensureso | |||
| Updated: Sep 30, 2007 | Rating: 0 | Author: SolarWinds SolarWinds | Size: 9491 kb | Shareware Go to category: Utilities > Network Utility Similar software |
| 4. | Orion Network Performance Monitor 6.4 | ||
| monitor availability and utilization but manage and report on you SLA's. The Orion Network Performance Monitor (NPM) from SolarWinds combines live fault management network maps with a very robust web based bandwidth performance graphing engine as well as real-time and historical reports. The Orion NPM is a full featured fault and bandwidth performance management applicationo | |||
| Updated: Jul 20, 2004 | Rating: 55 | Author: Doug Rogers | Size: 52481 kb | Shareware Go to category: Internet Similar software |
| 5. | Network Equipment Performance Monitor 2.3.1 | ||
| your network uptime, increase network security, monitor QOS and SLA's, and evaluate new equipment. Equipment monitored can be Windows or Linux/UNIX/FreeBSD servers, or any processor-based system that logs events to non-volatile storage and has a telnet/rlogin/ssh/IP stream-mode interface. NEPM goes beyond polling-based monitoring to true downtime and event detection, tracking, ando | |||
| Updated: May 12, 2005 | Rating: 16 | Author: James Eshelman | Size: 2500 kb | Commercial Go to category: Internet Similar software |
| 6. | Cerberus Helpdesk 2.4.0 | ||
| for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & more. Cerberus Helpdesk is a web based email management software created using PHP ando | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Jeff Standen | Size: 3799 kb | Commercial Similar software |
| 7. | rapidHELP 2.1 | ||
| This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data | |||
| Updated: Jul 20, 2004 | Rating: 113 | Author: rapidHELP Software Hermes & Nolden GbR | Size: 46080 kb | Demo Go to category: Business > Personal Info Managers Similar software |
| 8. | Bello Network Monitoring WinGUI 5.3.3.642 | ||
| about the availability of websites and their uptimes, e.g. when SLA (service level agreements) must be checked. bello network monitoring offers reliable network and website monitoring, web or windows user interface. Sensor types include PING, PORT, HTTP, HTTPS, Advanced HTTP (e.g. for content checks), HTTP Transaction, DNS, SMTP, POP3, SNMP, FTP ando | |||
| Updated: Nov 23, 2006 | Rating: 0 | Author: Dirk Paessler | Size: 1287 kb | Freeware Go to category: Utilities > Network Utility Similar software |
| 9. | ManageEngine ServiceDesk Plus 7.5 | ||
| acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base. ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number ofo | |||
| Updated: Mar 12, 2009 | Rating: 0 | Author: Mouttou Sidambaram | Size: 44032 kb | Freeware Go to category: Business > Office Similar software |
| 10. | ManageEngine Applications Manager 8 | ||
| that expose management information through SNMP & JMX. It enables SLA management by tracking SLAs. Further, the business views are empowered by integrating Applications Manager with Google Maps. Availability and Performance monitoring tool that helps monitor applications, servers, databases, web services, websites, and customo | |||
| Updated: Apr 17, 2008 | Rating: 0 | Author: susan Suganthi | Size: 38854 kb | Freeware Similar software |
| 11. | CleverEye 3.0 | ||
| up to 10 tests Summary stats Trend lines Ready-made Reports SLA Daily / Monthly / Yearly Top (n) Alert Summaries Exports reports Side Watch Keep this small window open for a persistent view of availability Availability monitoring, alerting and reporting software. Automatically measure response time and trigger alerts when thresholds are broken. Easy to installo | |||
| Updated: Aug 2, 2005 | Rating: 0 | Author: Matthew A. Peck | Size: 6136 kb | Freeware Similar software |
| 12. | CleverEye for Availability Monitoring 3.4 | ||
| essential reports in real time: Top N, Service Level, Agreement (SLA) Daily / Monthly / Yearly Report, Node Alert Details, and Event List Historical reports: pull up reports for any date Email reports: share with managers or colleagues Export report data to MS Excel Grouping -Easily classify nodes into groups with common attributes for easier management Profiles - Createo | |||
| Updated: Sep 21, 2005 | Rating: 0 | Author: NRG Global | Size: 9377 kb | Freeware Similar software |
| 13. | WildMetrix 2005 Edition 2.0.1 | ||
| WildMetrix 2005 Edition delivers a best in class server, application and network monitoring solution that provides IT professionals with a powerful tool to monitor entire system infrastructures, pinpoint performance issues and increase productivity. The scalable and expandable design of WildMetrix 2005 | |||
| Updated: Nov 8, 2005 | Rating: 126 | Author: Jake Stupak | Size: 34168 kb | Commercial Go to category: Utilities > Network Utility Similar software |
| 14. | Orion Network Performance Monitor 7.8.5 | ||
| to not only monitor availability and utilization, but also to view SLA Reports. SolarWinds.Net Orion NPM combines live fault management network maps with a very robust Web-based bandwidth performance graphing engine. Orion NPM monitors and alerts on availability, bandwidth, CPU performance, disk space | |||
| Updated: Jun 21, 2006 | Rating: 0 | Author: Doug Rogers | Size: 147114 kb | Shareware Similar software |
| 15. | ProcessWorx CMDB 1.5.0204 | ||
| The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a Configuration Management Database (CMDB), IT organizations can establish higher levels of service delivery, support and increase | |||
| Updated: Aug 7, 2006 | Rating: 0 | Author: PWX PWX | Size: 40150 kb | Commercial Similar software |
| 16. | Active Flash 1.0 | ||
| ActiveFlash is a .NET component that provides plug-and-play Macromedia Flash support in any .NET-compatible application. ActiveFlash’s easy-to-use classes provides full Flash support for all common functions including creating real SWF (Flash) files, shapes, buttons, text, text edits and sprites | |||
| Updated: Oct 19, 2006 | Rating: 0 | Author: Pierre Mengal | Size: 10200 kb | Commercial Go to category: Development Tools Similar software |
| 17. | Longitude 6.1 | ||
| metrics, alerts you to problems, solves problems proactively, tracks SLA performance, and generates reports and graphs that demonstrate just how well your applications, operating system, network, databases, web servers, and messaging servers are performing. An easy to use, graphical SNMP Studio extends | |||
| Updated: Mar 18, 2009 | Rating: 0 | Author: Heroix Development | Size: 286720 kb | Shareware Go to category: Utilities > Network Utility Similar software |
| 18. | rapidHELP 2.1 | ||
| This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data | |||
| Updated: Aug 2, 2005 | Rating: 0 | Author: rapidHELP Software Hermes & Nolden GbR | Size: 46080 kb | Shareware Go to category: Business Similar software |
| 19. | PRTG Network Monitor 7.2.2.4944 | ||
| database, making it easy to compile performance, downtime and SLA reports. Monitoring, reporting and notifications can be automatically scheduled at specific times. Network maps can be created which provide users with a unique visual network management tool. PRTG Network Monitor's Freeware Edition is completely free for personal and commercial use. The Commercial Editions areo | |||
| Updated: Nov 18, 2009 | Rating: 0 | Author: Dirk Paessler | Size: 43703 kb | Freeware Go to category: Internet Similar software |
| 20. | Chroniker for Availability Monitoring 4.6 | ||
| essential reports in real time: Top N, Service Level, Agreement (SLA) Daily / Monthly / Yearly Report, Node Alert Details, and Event List Historical reports: pull up reports for any date Email reports: share with managers or colleagues Export report data to MS Excel Grouping -Easily classify nodes into groups with common attributes for easier management Profiles - Create monitoringo | |||
| Updated: Jul 29, 2007 | Rating: 0 | Author: NRG Global | Size: 9377 kb | Demo Go to category: Utilities > Network Utility Similar software |
| 21. | Web Help Desk Software for Windows 9.1.24 | ||
| Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts - Knowledge-base Management - LDAP / Active Directory Synchronization - Customer Satisfaction Survey Management - Reporting Included - Server Licensed or ASP Hosted Options Help Desk Software Integrationo | |||
| Updated: Apr 18, 2009 | Rating: 0 | Author: Web Help Desk Sales | Size: 80896 kb | Shareware Go to category: Business > Office Similar software |
| 22. | LinkQA 1.0 | ||
| Features : Real time monitoring of Link Quality i.e. Response time, Packet Loss, Available Bandwidth. Event Notification for Link Failure or link quality degradation. Provides Graphical view of real time statistics. Reporting for historical interpretation and assessment of third party | |||
| Updated: Apr 8, 2006 | Rating: 0 | Author: Vineet Jain | Size: 1946 kb | Shareware Go to category: Utilities Similar software |
| 23. | ManageEngine SupportCenter Plus 7 | ||
| that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets oro | |||
| Updated: Jun 16, 2009 | Rating: 0 | Author: Nandini Krishnan | Size: 31744 kb | Freeware Go to category: Business > Inventory Systems Similar software |
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