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| 1. | Web Help Desk Software for Mac OS X 9.1.24  (webhelpdesk.com) | ||
| Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Helpo… | |||
| Updated: Apr 17, 2009 | Rating: 0 | Author: Web Help Desk Sales | Size: 55296 kb | Shareware Go to category: Business > Office Similar software |
| 2. | Public Folder HelpDesk for Outlook 9.2.5 (kalmstrom.com) | ||
| on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created ino… | |||
| Updated: Aug 28, 2007 | Rating: 0 | Author: Peter Kalmstrom | Size: 6923 kb | Shareware Similar software |
| 3. | Boldchat 5.00 (boldchat.com) | ||
| to also manage sales leads, manage inbound emails, manage help desk tickets, click-to-call visitors to click-to-call and and initiate pro-active chats with visitors. Used by over 11,000 active websites. Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to youro… | |||
| Updated: Mar 19, 2008 | Rating: 0 | Author: Bravestorm, LLC | Size: 6264 kb | Freeware Similar software |
| 4. | Polar Help Desk Free 4.1 (polarsoftware.com) | ||
| Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are theo… | |||
| Updated: Apr 11, 2007 | Rating: 0 | Author: Polar Polar | Size: 9722 kb | Freeware Go to category: Business > Office Similar software |
| 5. | Intelligent Mailbook 3.1.5 (i-mailbook.info) | ||
| Mailbook is a free, professional, project-based e-mail program for small business and home office use. It stores messages and message receipts in a new intuitive way, and uses an “Archive” for easy back-up and restore of messages. It has powerful automatic Tracking number (“support ticket”) generation and processing - ideal for help desks and service departmentso… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Barry Matinus | Size: 4626 kb | Freeware Go to category: Internet > E-mail Similar software |
| 6. | ReadyDesk 5.5 (readydesk.com) | ||
| based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automated assignments and notifications, automated e-mail alerts, user customizable interfaces, customizable work flows, live support chat, creation of tickets from incoming e-mails, knowledgeo… | |||
| Updated: Apr 7, 2009 | Rating: 0 | Author: ReadyDesk Development | Size: 4724 kb | Demo Similar software |
| 7. | Defect Tracker 7.8 (DefectTracker.com) | ||
| your quality assurance efforts by providing your team with 100% web-based bug tracking tools that can be accessed anywhere in the world, 24 hours a day. All bug tracking data is stored in a centralized database, creating a searchable, sortable, historical archive from which development teams can identify urgent and related bugs. Defect Tracker also allows teams to create folders ando… | |||
| Updated: Sep 2, 2006 | Rating: 0 | Author: Steve Miller | Size: 455 kb | Commercial Go to category: Development Tools > Bug Trackers Similar software |
| 8. | Help Desk Authority (formerly BridgeTrak) 8.1 Build 221 (helpdesksoftware.com) | ||
| trouble ticket tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product ando… | |||
| Updated: Aug 9, 2009 | Rating: 0 | Author: Marketing Department | Size: 56832 kb | Demo Go to category: Business > Project management Similar software |
| 9. | ManageEngine SupportCenter Plus 7 (manageengine.com) | ||
| SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next levelo… | |||
| Updated: Jun 16, 2009 | Rating: 0 | Author: Nandini Krishnan | Size: 31744 kb | Freeware Go to category: Business > Inventory Systems Similar software |
| 10. | Mouse Tracks 2007 6.50 (gritware.com) | ||
| Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours you're working for different departments, what types of problems you spend most of your time working with, weekly work reports, etc. You can set differento… | |||
| Updated: Feb 5, 2009 | Rating: 0 | Size: 18471 kb | Freeware Go to category: Business > Inventory Systems Similar software |
| 11. | DataTrack System 3.0.7794.7 (magnoware.com) | ||
| and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your helpo… | |||
| Updated: Aug 9, 2009 | Rating: 0 | Author: T.J. Maghni | Size: 11980 kb | Commercial Similar software |
| 12. | Polar Help Desk 4.1 (polarsoftware.com) | ||
| Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk… | |||
| Updated: Apr 12, 2006 | Rating: 0 | Author: Polar Polar | Size: 6784 kb | Commercial Similar software |
| 13. | VersaSRS HelpDesk 4.0.0 (versasrs.com) | ||
| Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of ano… | |||
| Updated: May 20, 2008 | Rating: 0 | Author: VersaDev Sales | Size: 9950 kb | Freeware Similar software |
| 14. | ManageEngine ServiceDesk Plus 7.5 (manageengine.com) | ||
| ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use packageo… | |||
| Updated: Mar 12, 2009 | Rating: 0 | Author: Mouttou Sidambaram | Size: 44032 kb | Freeware Go to category: Business > Office Similar software |
| 15. | Disspy Lite 3.0.0 (h-desk.com) | ||
| have 24 hours non-stop open support center where they can post (ticket) all their comments, problems, questions, recommendations, etc ¦ Combined with knowledge base, also available on-line, users are sure that they will have all their questions answered. Low hardware requirements - Disspy is not a demanding software and it is executive even on 333 MHz Pentium I computerso… | |||
| Updated: Aug 2, 2005 | Rating: 0 | Author: Brad Duke | Size: 2439 kb | Freeware Similar software |
| 16. | VI Service Desk 4.0 (velocityintegrations.com) | ||
| informal exchange of ideas and solutions •Pre-Approved Knowledge Base for both End Users and Analyst/Managers •Bi-directional Correspondence Communication between User and Analyst •Fully documented Audit Trails on all forms •Auto Assignment Rules based on Ticket Category and… | |||
| Updated: Feb 11, 2009 | Rating: 0 | Author: Maurizio Russomanno | Size: 3743 kb | Commercial Similar software |
| 17. | Jitbit HelpDesk 3.6.3 (jitbit.com) | ||
| Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves youro… | |||
| Updated: Nov 5, 2009 | Rating: 0 | Author: JitBit Software | Size: 542 kb | Demo Go to category: Business > Office Similar software |
| 18. | Help Desk for IIS 2.1 (misutilities.com) | ||
| Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a supporto… | |||
| Updated: Dec 22, 2006 | Rating: 0 | Author: MIS Utilities | Size: 4208 kb | Shareware Go to category: Business > Inventory Systems Similar software |
| 19. | Araxis Ketura 2009.1564 (araxis.com) | ||
| undertaking. Ketura calculates two schedules for every project: one based on the ‘official’ project plan, and one based on the latest expectations of team members. You instantly see discrepancies between the two. 6. Control your budget, not just the project schedule. Successful projects… | |||
| Updated: Jul 1, 2009 | Rating: 0 | Author: Araxis Webmaster | Size: 45692 kb | Demo Similar software |
| 20. | IPI.MANAGER 6.05.demo (ipi-manager.com) | ||
| 1. «Situation center» Provides a comprehensive knowledge base incorporating every task whether it is completed, in progress, or scheduled for later execution. 2. Internal and external users. Full control over the execution of tasks assigned both by company employees or managers and by external users. 3. Fast information exchange. Open or private correspondence ono… | |||
| Updated: Mar 31, 2007 | Rating: 0 | Author: Andrey Mirron | Size: 1680 kb | Demo Go to category: Business > Project management Similar software |
| 21. | Help Desk Ticket Support Software v 2.0 (softwebsnepal.com) | ||
| is very powerful ticket support system, it has knowledge base, faq and lots more. Admin can set tech people for the support and set the limitation for them, Please can post support request and get the notification from email. User can also upload files for the tech support and can post unlimited request and get unlimited support. Searching is also available. Site is design ino… | |||
| Updated: Sep 3, 2007 | Rating: 0 | Author: Ananda Pandey | Demo Go to category: Development Tools > XML Similar software |
| 22. | rapidHELP 2.1 (rapidhelp.net) | ||
| rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management). Customer Tickets When you create a new ticket, the software automatically displays that customer’s history, at the same time providing a knowledgeo… | |||
| Updated: Jul 20, 2004 | Rating: 92 | Author: rapidHELP Software Hermes & Nolden GbR | Size: 46080 kb | Demo Go to category: Business > Personal Info Managers Similar software |
| 23. | TeamIntegrator 2.0 (teamintegrator.com) | ||
| (TI) is a web-based groupware and project management tool for joint project activities, collaboration and communication. TI is the best solution for companies with mobile employees. Why TeamIntegrator is better than other groupware tools? TeamIntegrator offers the following advantages: - Web and mobile access: support of web-client (normal PC + Internet Explorer) ando… | |||
| Updated: Mar 23, 2006 | Rating: 0 | Author: Danylo Kozub | Size: 1207 kb | Commercial Go to category: Business > Project management Similar software |
| 24. | Public Folder HelpDesk 10.1 (kalmstrom.com) | ||
| on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created ino… | |||
| Updated: May 22, 2009 | Rating: 0 | Author: Peter Kalmstrom | Size: 10639 kb | Shareware Go to category: Business > Office Similar software |
| 25. | rapidHELP 2.1 (rapidhelp.net) | ||
| rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management). Customer Tickets When you create a new ticket, the software automatically displays that customer’s history, at the same time providing a knowledgeo… | |||
| Updated: Aug 2, 2005 | Rating: 0 | Author: rapidHELP Software Hermes & Nolden GbR | Size: 46080 kb | Shareware Go to category: Business Similar software |
| 26. | Polar Help Desk 4.1 (polarsoftware.com) | ||
| Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk… | |||
| Updated: Feb 22, 2007 | Rating: 0 | Author: Polar Polar | Size: 9444 kb | Commercial Similar software |
| 27. | FTrack CRM Standard Edition download free 5.2 (4submit.com) | ||
| Customer Relationship Management System (CRM) with a with a Help Desk Management System,100% web based. FTrack also incorporates a Help Desk and Asset Management package for IT Managers. It uses a standard Explorer-like interface for navigation between manufacturers vendors, products, and customers. FTrack allows you to create sales opportunities, quotations, saleso… | |||
| Updated: Jul 15, 2009 | Rating: 0 | Author: download download | Size: 34 kb | Shareware Go to category: Business > Finance Similar software |
| 28. | Help Desk Authority (formerly BridgeTrak) 8.1 Build 221 (helpdesksoftware.com) | ||
| trouble ticket tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product ando… | |||
| Updated: May 31, 2009 | Rating: 0 | Author: Marketing Department | Size: 56832 kb | Demo Go to category: Business > Office Similar software |
| 29. | Web Help Desk Software for Windows 9.1.24 (webhelpdesk.com) | ||
| Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Helpo… | |||
| Updated: Apr 18, 2009 | Rating: 0 | Author: Web Help Desk Sales | Size: 80896 kb | Shareware Go to category: Business > Office Similar software |
| 30. | HelpDesk OSP, for Outlook and SharePoint 2.0 (kalmstrom.com) | ||
| takes advantage of the best of the Microsoft products. This help desk application from kalmstrom.com Business Solutions can be used for many kinds of issue tracking and user support. The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is favoringo… | |||
| Updated: Aug 26, 2009 | Rating: 0 | Author: Peter Kalmstrom | Size: 5474 kb | Shareware Go to category: Business > Office Similar software |
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