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| 1. | Razordesk Enterprise Edition 5U 3.2.00  (razordesk.com) | ||
| according to their support contract. If you prefer to host the system using your own Windows web server we offer a range of packages, from the Razordesk Personal Edition to the Enterprise Edition Licensing is based on the number of seats or 'concurrent logins'. Simply buy extra licenses as and when you need. Installation takes just minutes, all you need is a Windows IIS webo… | |||
| Updated: Jul 2, 2008 | Rating: 0 | Author: Bluetang Development | Size: 67706 kb | Commercial Go to category: Business Similar software |
| 2. | Polar Help Desk Free 4.1 (polarsoftware.com) | ||
| Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language… | |||
| Updated: Apr 11, 2007 | Rating: 0 | Author: Polar Polar | Size: 9722 kb | Freeware Go to category: Business > Office Similar software |
| 3. | Ticket Operator (itlaurel.com) | ||
| Ticket Operator software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems. The main characteristic of… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Janice Petros | Size: 221 kb | Commercial Go to category: Internet Similar software |
| 4. | SupportWizard 6 (supportwizard.com) | ||
| FAQ and issue tracking software. Winner of the User's Choice Gold Award for Multi-channel E-service (http ://www.userschoiceawards.com/results-2002_ICCM.html). With 4 years of production use, customers report that SupportWizard improves service team efficiency by 20-25% raises customer satisfaction by 50%… | |||
| Updated: Nov 25, 2004 | Rating: 0 | Author: Bridget Conrad | Size: 36000 kb | Shareware Go to category: Audio & Video Similar software |
| 5. | Request Commander 1.2 (requestcommander.com) | ||
| Commander - trouble ticketing system for tracking user requests. Allows you to process user requests on-the-fly and store their conveniently. Request Commander offers pictorial information presentation: you see request category list, request list and answer list at once. Smart presentation, search and filters enable to find any information easy. Requesto… | |||
| Updated: May 3, 2007 | Rating: 0 | Author: NesterSoft Company | Size: 1229 kb | Shareware Go to category: Business Similar software |
| 6. | Assistance Desk 1.4 (newageit.com) | ||
| Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems. The main characteristic of Assistance Desk are: - Staff Personalization: each staff member can change certain points ofo… | |||
| Updated: Jul 20, 2004 | Rating: 16 | Author: Matthew Jacobson | Size: 221 kb | Commercial Go to category: Internet Similar software |
| 7. | BridgeTrak Help Desk Software 8.0 Build 177 (helpdesksoftware.com) | ||
| trouble ticket tracking software for help desks and call centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contracto… | |||
| Updated: May 14, 2008 | Rating: 0 | Author: ScriptLogic Corporation | Size: 55972 kb | Demo Go to category: Business > Project management Similar software |
| 8. | SmarterTicket 2.x (smartertools.com) | ||
| sales and support agents through built in features like viewable ticket history, improved international support, intelligent routing, and advanced reporting. Also included is a fully featured Knowledge Base allowing your customers to find answers to common issues quickly and easily, in turn freeing… | |||
| Updated: Jun 4, 2007 | Rating: 0 | Author: SmarterTools Sales | Size: 3096 kb | Freeware Go to category: Business > Project management Similar software |
| 9. | DataTrack System 2.6.1277 (magnoware.com) | ||
| DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System… | |||
| Updated: Feb 12, 2008 | Rating: 0 | Author: T.J. Maghni | Size: 4505 kb | Commercial Similar software |
| 10. | Polar Help Desk 4.1 (polarsoftware.com) | ||
| business effectiveness through the efficient use of information systems - Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes - Decrease operational support costs by leveraging incident duplications and repetitive service procedures - Aligns incident management with your businesso… | |||
| Updated: Apr 12, 2006 | Rating: 0 | Author: Polar Polar | Size: 6784 kb | Commercial Similar software |
| 11. | Adventnet ManageEngine ServiceDesk Plus 7.0 (servicedeskplus.com) | ||
| functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy… | |||
| Updated: Nov 30, 2007 | Rating: 0 | Author: Mouttou Sidambaram | Size: 37002 kb | Freeware Go to category: Business > Inventory Systems Similar software |
| 12. | Razordesk Personal Edition 3.2.00 (razordesk.com) | ||
| according to their support contract. If you prefer to host the system using your own Windows web server we offer a range of packages, from the Razordesk Personal Edition to the Enterprise Edition Licensing is based on the number of seats or 'concurrent logins'. Simply buy extra licenses as and when you need. Installation takes just minutes, all you need is a Windows IIS webo… | |||
| Updated: Jun 30, 2008 | Rating: 0 | Author: Bluetang Development | Size: 67706 kb | Freeware Go to category: Business Similar software |
| 13. | Polar Help Desk 4.1 (polarsoftware.com) | ||
| business effectiveness through the efficient use of information systems - Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes - Decrease operational support costs by leveraging incident duplications and repetitive service procedures - Aligns incident management with your businesso… | |||
| Updated: Feb 22, 2007 | Rating: 0 | Author: Polar Polar | Size: 9444 kb | Commercial Similar software |
| 14. | PikNix Hosting Service 1.3 (piknix.pikaia.co.nz) | ||
| selling website hosting, email, DNS management, reseller accounts, trouble tickets and all standard hosting services . 30 day trial. Features: * Nothing to install. All OS, programs, servers and packages run directly from the CD. Boot and go. The only thing stored on the hard drive is user web sites, data and local system configurations. * No complexo… | |||
| Updated: Mar 14, 2006 | Rating: 0 | Author: Michael Bennett | Size: 472656 kb | Shareware Similar software |
| 15. | ManageEngine SupportCenter Plus 6.5 (supportcenterplus.com) | ||
| a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketingo… | |||
| Updated: Dec 6, 2007 | Rating: 0 | Author: Mouttou Sidambaram | Size: 32060 kb | Freeware Go to category: Business > Inventory Systems Similar software |
| 16. | FTrack CRM Standard Edition (arkanoid) 9.7 (arkanoid-games.info) | ||
| is a multi-lingual, Small Business Customer Relationship Management System (CRM) with a with a Help Desk Management System,100% web based. FTrack also incorporates a Help Desk and Asset Management package for IT Managers. It uses a standard Explorer-like interface for navigation between manufacturers vendors, products, and customers. FTrack allows you to create saleso… | |||
| Updated: Apr 26, 2008 | Rating: 0 | Author: download download | Size: 34 kb | Shareware Go to category: Business > Finance Similar software |
| 17. | BridgeTrak Help Desk Software 8.0 Build 177 (helpdesksoftware.com) | ||
| trouble ticket tracking software for help desks and call centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contracto… | |||
| Updated: May 14, 2008 | Rating: 0 | Author: ScriptLogic Corporation | Size: 55972 kb | Demo Go to category: Business > Project management Similar software |
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