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| 1. | Razordesk Enterprise Edition 5U 3.2.00  (razordesk.com) | ||
| Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track “help requests” and "faults", keep people informed, get notified of changes, generate reports, maintain contractual obligations and much more. Razordesk can even produce headed itemized time sheets to accurately bill your customers effort according to their support contracto… | |||
| Updated: Jul 2, 2008 | Rating: 0 | Author: Bluetang Development | Size: 67706 kb | Commercial Go to category: Business Similar software |
| 2. | Ticket Operator (itlaurel.com) | ||
| Ticket Operator software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems. The main characteristic… | |||
| Updated: Jul 20, 2004 | Rating: 0 | Author: Janice Petros | Size: 221 kb | Commercial Go to category: Internet Similar software |
| 3. | Polar Help Desk Free 4.1 (polarsoftware.com) | ||
| Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that willo… | |||
| Updated: Apr 11, 2007 | Rating: 0 | Author: Polar Polar | Size: 9722 kb | Freeware Go to category: Business > Office Similar software |
| 4. | SupportWizard 6 (supportwizard.com) | ||
| Automation, Escalation, Workflow, and Email management within a 100% web interface. It can be purchased or hosted on our servers. A fully customized implementation and training takes just 3-4 days and the software comes with an unconditional money back satisfaction guarantee. FAQ and isssue tracking software. Winner of the User Choice Awardo… | |||
| Updated: Nov 25, 2004 | Rating: 0 | Author: Bridget Conrad | Size: 36000 kb | Shareware Go to category: Audio & Video Similar software |
| 5. | Assistance Desk 1.4 (newageit.com) | ||
| Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems. The main characteristic of Assistance Desk are: - Staff Personalization: each staff member can change certain pointso… | |||
| Updated: Jul 20, 2004 | Rating: 36 | Author: Matthew Jacobson | Size: 221 kb | Commercial Go to category: Internet Similar software |
| 6. | Help Desk Authority (formerly BridgeTrak) 8.1 Build 221 (helpdesksoftware.com) | ||
| trouble ticket tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product ando… | |||
| Updated: Aug 9, 2009 | Rating: 0 | Author: Marketing Department | Size: 56832 kb | Demo Go to category: Business > Project management Similar software |
| 7. | ManageEngine SupportCenter Plus 7 (manageengine.com) | ||
| SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next levelo… | |||
| Updated: Jun 16, 2009 | Rating: 0 | Author: Nandini Krishnan | Size: 31744 kb | Freeware Go to category: Business > Inventory Systems Similar software |
| 8. | DataTrack System 3.0.7794.7 (magnoware.com) | ||
| DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of allo… | |||
| Updated: Aug 9, 2009 | Rating: 0 | Author: T.J. Maghni | Size: 11980 kb | Commercial Similar software |
| 9. | Polar Help Desk 4.1 (polarsoftware.com) | ||
| Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees ando… | |||
| Updated: Apr 12, 2006 | Rating: 0 | Author: Polar Polar | Size: 6784 kb | Commercial Similar software |
| 10. | ManageEngine ServiceDesk Plus 7.5 (manageengine.com) | ||
| ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus giveso… | |||
| Updated: Mar 12, 2009 | Rating: 0 | Author: Mouttou Sidambaram | Size: 44032 kb | Freeware Go to category: Business > Office Similar software |
| 11. | PikNix Hosting Service 1.3 (piknix.pikaia.co.nz) | ||
| Hosting Service CD has everything needed to run a web site hosting business. Place CD into a PC or server with some empty disk space and after a few minutes of initial configuration you are ready to start selling website hosting, email, DNS management, reseller accounts, trouble tickets and all standard hosting services . 30 day trial. Features: * Nothing too… | |||
| Updated: Mar 14, 2006 | Rating: 0 | Author: Michael Bennett | Size: 472656 kb | Shareware Similar software |
| 12. | Razordesk Personal Edition 3.2.00 (razordesk.com) | ||
| Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track “help requests” and "faults" Purchase optional extras for your Razordesk. Inbound Email Integration allows your key clients to communicate with the portal via email. The Charting option adds useful informative graphs at key locations; lets you see at an instant how well you areo… | |||
| Updated: Jun 30, 2008 | Rating: 0 | Author: Bluetang Development | Size: 66661 kb | Freeware Go to category: Business Similar software |
| 13. | Polar Help Desk 4.1 (polarsoftware.com) | ||
| Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees ando… | |||
| Updated: Feb 22, 2007 | Rating: 0 | Author: Polar Polar | Size: 9444 kb | Commercial Similar software |
| 14. | Netretina EVO 7 (netretinaevo.com) | ||
| any prior installation or configuration Chat with instant messenger system within your enterprise File transfer (upload & download) Remote computers inventory (export feature also integrated) Netretina operator control module can be run from anywhere over the Internet or LAN Option to integrate a help button into your own web site. Incident management systemo… | |||
| Updated: Sep 14, 2008 | Rating: 0 | Author: Netretina Team | Size: 8602 kb | Shareware Go to category: Utilities > Network Utility Similar software |
| 15. | FTrack CRM Standard Edition download free 5.2 (4submit.com) | ||
| is a multi-lingual, Small Business Customer Relationship Management System (CRM) with a with a Help Desk Management System,100% web based. FTrack also incorporates a Help Desk and Asset Management package for IT Managers. It uses a standard Explorer-like interface for navigation between manufacturers vendors, products, and customers. FTrack allows you to create saleso… | |||
| Updated: Jul 15, 2009 | Rating: 0 | Author: download download | Size: 34 kb | Shareware Go to category: Business > Finance Similar software |
| 16. | Help Desk Authority (formerly BridgeTrak) 8.1 Build 221 (helpdesksoftware.com) | ||
| trouble ticket tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product ando… | |||
| Updated: May 31, 2009 | Rating: 0 | Author: Marketing Department | Size: 56832 kb | Demo Go to category: Business > Office Similar software |
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